The only Agentic AI Mortgage POS+
Eliminate mundane processes and perfect data quality.
We turn tasks into actions.
The AI tidal wave is here and businesses are already being disrupted, whether they realize it or not. Those, who take advantage of its capabilities, will lead. Those who don’t risk becoming irrelevant if not obsolete.
IMB, bank and credit union features
Our features help you grow.
Agentic AI is our core
Deliver productivity and enhance user experiences while analyzing structured or unstructured data and automating repetitive tasks.
Multi-lingual
Borrowers can self-select a preferred language loan inquiry to deliver the application, emails, texts and interactive Q&A in that language. English and Spanish are available with plans to offer over 30 language options.
Convert voice and more into applications
Take any e-communication or transcription and start the application. Our interactive voice response (IVR) allows you to record a phone call (with permission), parse the conversation, and start the application.
Self-directed, instant prequalification
Tidalwave is DU® and LPA℠ enabled, so you have the option to allow your borrowers to generate their own verified pre-qualification letters without assistance.
Hallucination-free
Our patent-pending mortgage contextualizer ensures communication with Tidalwave’s AI is hallucination-free.
Run dual AUS
Simultaneously run Fannie Mae’s DU® and Freddie Mac’s LPA℠ at the point of application, giving lenders an advantage as they can compare findings and truly select the best outcome for their borrowers.
How can our features positively impact you?
Tidalwave flips borrower perceptions that mortgage applications are hard and removes originators’ redundant tasks.
We help financial institutions grow.
Features that a legacy mortgage point-of-sale system delivers to your IMB, bank or credit union do not often deliver ROI. That’s not the case with our Mortgage POS+ solution. We only provide features that drive benefits for you and everything is built by our industry-changing team. Tidalwave’s combination lets you enhance mortgage originator efficiencies, close rates, and profitability.
Eliminate mundane and redundant tasks
Manual letters of explanation, credit inquiries of explanation, and large deposit letters of explanation all become things of the past.
Our AI balances automation with human interaction
Tidalwave’s agentic AI platform allows you to easily create your Financial Institution’s (FI) personalized AI Assistant for different functions.
Extend your market share
Having the opportunity to take inquiries in Spanish and soon dozens of languages along with applications in English allows you to dramatically increase the number of potential borrowers.
Automate condition mapping and task tracking
Tidalwave’s AI understands underwriting systems and loan origination system conditions, knows which documents are needed, and automatically adds them to your borrower’s task list.
Leading mortgage loan origination system integrations
Tidalwave only uses the latest APIs in our existing integrations (ICE / Encompass, MeridianLink, and Calyx Path). Additional mortgage LOS partnerships are being negotiated.
Receive push notifications
Tidalwave’s native mobile app allows loan officers to receive real-time borrower communications and status updates which expedites the application process.
Our team
We fundamentally changed an industry once. Now we’re doing it again.
Diane Yu
Founder, CEO
Ex-CTO Better, Ex-CTO Comcast Ads, Founder FreeWheel, Ex-DoubleClick / Google, Board Member Magnite (NASDAQ: MGNI)
Jack Deng
Founder, CTO
Ex-Better, Ex-Comcast, Ex-Chief Architect FreeWheel
Cheng Li
Founder, Eng & Ops
Ex-Better, Ex-Google, Ex-FreeWheel
Chris McLendon
CRO
Ex-ICE / Encompass, Ex-Black Knight
Chris Olsen
Sales Engineering
Ex-nCino / SimpleNexus, Ex-ICE / Encompass
Stephanie Selig
Compliance and Mortgage Ops
Ex-Better, Ex-Landis
Shawna Adams-Johnson
Professional Services & Implementation
Ex-ICE / Encompass, Ex-KensieMae, Ex-nCino / SimpleNexus
Want us as part of your mortgage team?
Imagine if there was a way to convert more mortgage applications into funded loans and reduce originator redundancies. Our team did!
We help convert more applicants into borrowers.
Tidalwave enables IMBs, credit unions and banks to gain market share as our generative AI Mortgage POS+ simultaneously places originators and borrowers at the center of your mortgage application process. This allows you to eliminate key problems borrowers have in the application process.
Reduced application anxiety
Our AI hybrid chat and questionnaire-based workflow guides borrowers through the application process and accurately responds (no hallucinations) in real-time, any time.
Reduce fraud
Our encrypted digital platform provides secure document storage and transmission; resulting in stronger security.
Reduce unnecessary document uploads
Our AI is deterministic which reduces borrower task lists as it’s a personalized application process every time for every borrower.
Reduce time to approval
Tidalwave is integrated with Plaid, Argyle, Truv, and AccountChek so borrowers do not have to manually upload documents which reduce timelines.
Native, lender-branded mobile app
Our Mortgage POS+ is seamless to your brand which enhances the likelihood that borrowers complete the application. Loan officers can also respond to questions due to received push notifications.
Customer validation
Making AI accessible to more lenders is a game changer – we’re going to see mortgages become faster and more affordable. Going live with Tidalwave’s SOLO™ allows us to streamline the workflow and reduce overhead, giving us a real competitive edge while lowering the cost of originating loans.
We partnered with Tidalwave early on, seeing SOLO™’s promise before its broader market awareness. It’s incredibly gratifying to witness its impact as we collaborate. We’re excited to make this new solution available across our network, so SOLO™ can enhance the mortgage process for our staff and clients alike.
Want the AI Mortgage POS+ experience they love?
Let your team achieve those satisfaction levels.
Integrations
